The compliance books are the operating standards of Strata. Every agent must read all 8 books before their first transaction. Books are not shared with clients — internal and agent use only.
| Book | When to Use It | Who |
|---|---|---|
| Book 1 — Broker Office Management | New agent onboarding · Any office policy question · NRED audit preparation · Complaint or dispute resolution | AgentInternal |
| Book 2 — Trust Accounts | Handling earnest money · Any trust account question · Before receiving any client funds · Financial controls review | AgentInternal |
| Book 3 — PM Operations | Setting up property management for a new owner · Maintenance coordination · Move-in / move-out procedures | AgentInternal |
| Book 4 — Nevada PM Compliance | Nevada landlord-tenant law questions · Lease compliance · Security deposit procedures · NRS 118A reference | AgentInternal |
| Book 5 — Leasing Operations | Tenant placement process · Lease forms and addenda · Move-in documentation · Rental application procedures | AgentInternal |
| Book 6 — Ethics & Risk Management | Any ethical dilemma · Agency disclosure questions · Fair housing compliance · Risk management · New agent training | AgentInternal |
| Book 7 — Sales Operations | Writing or reviewing an offer · Transaction file checklists · Listing procedures · Contract to close process | AgentInternal |
| Book 8 — Marketing | Creating marketing materials · Social media compliance · Brand standards · Lead generation strategy · Advertising rules | AgentInternal |
Client guides are professional resources designed to be shared with clients. Send the link before or after a meeting, or print and hand them a copy. Each guide also has a downloadable PDF button built in.
| Guide | When to Use It | How |
|---|---|---|
| Buyer Guide | Send to a buyer prospect before their first consultation · Give to someone who asks "how does buying work?" · Follow-up after a consultation meeting | ClientShare LinkPrint |
| Seller Guide | Send to a seller prospect before a listing appointment · Leave behind after a listing consultation · Follow-up for sellers who need time to decide | ClientShare LinkPrint |
| Investor Guide | Send to anyone asking about investment properties · California buyers interested in Nevada rentals · Existing owners considering adding more properties | ClientShare LinkPrint |
| Leasing Guide | Send to prospective tenants applying for a Strata-managed property · Share with landlords who want to understand the leasing process | ClientShare LinkPrint |
| New Construction Guide | Send to buyers considering a builder community · Before visiting any model home · When a client asks about builder incentives or warranties | ClientShare LinkPrint |
| Relocation Guide | Send to any out-of-state buyer — especially California · At first contact with a relocation lead · When someone asks "why Las Vegas?" | ClientShare LinkPrint |
Each presentation has two versions — an online reader to share as a link and a printable version to bring to appointments. Use both together for maximum impact.
| Presentation | When to Use It | How |
|---|---|---|
| Listing Presentation Online Reader + Printable |
Online Reader: Send to seller 24–48 hours before the listing appointment so they arrive prepared Printable: Print and bring to the kitchen table — leave a copy behind after the meeting Both: Send the link as a follow-up after the appointment |
ClientShare LinkPrint |
| Buyer Consultation Online Reader + Printable |
Online Reader: Send before the first buyer consultation — buyer arrives informed and ready Printable: Use the buyer profile form during the consultation meeting Both: Send as a follow-up so buyer can reference the process timeline |
ClientShare LinkPrint |
| PM Proposal Online Reader + Printable |
Online Reader: Send to a landlord prospect before your property management consultation call Printable: Bring to a property walk-through — use the property profile form on-site Both: Send as follow-up for landlords who need to think it over |
ClientShare LinkPrint |
#EEF0F5 is now the 7th official Strata color — use it for community posts, education content, email stationery, and flyer backgrounds.
The Strata Color Cascade (Deep Navy → Steel Blue → Periwinkle → Warm Tan → Logo Gold) guides multi-element designs. See the Social Media Templates and Brand Identity Guide for the full color system.
| Resource | When to Use It | Who |
|---|---|---|
| Brand Profile & Logo Guide | Before creating any Strata marketing material · When a vendor or designer needs Strata's colors and logo · When printing business cards or signage | AgentInternal |
| Marketing Plan 2026 | Monthly review of Strata's marketing strategy · When planning new campaigns · When onboarding a new marketing team member | Internal |
| Social Media Playbook | Before posting anything on Strata's social media · When training Yona or any social media team member · Content calendar planning | AgentInternal |
| Brand Identity Guide | Reference for all official Strata colors, fonts, and brand rules · Before designing any new material · When briefing a designer or vendor on brand standards | AgentInternal |
| Social Media Templates | Every time Yona or any team member creates a post in Canva · Use the correct color template per post type · Includes 15 feed templates + 4 story templates | Internal |
| Marketing Admin Guide | Yona's daily reference for posting schedule, approval rules, caption formulas, and Brevo email workflow · Review weekly | Internal |
| Email Signature Templates | When setting up a new email account · When onboarding a new agent · When updating contact information in email | AgentInternal |
| Resource | When to Use It | Who |
|---|---|---|
| Strata Hub strata-hub.netlify.app | Your starting point for everything Strata · Share with new agents so they can access all resources · Bookmark this — it connects to everything | AgentInternal |
| Strata Dashboard stratareal-dashboard.netlify.app | Your daily working tool · Open every morning to quickly access or copy any link · Use when you need to send a resource to a client quickly | Internal |
Here is the right resource to use at each stage of a client relationship:
When in doubt — send the link. Every Strata resource is designed to be shared. A client who receives a professional guide before a meeting arrives more informed, more confident, and more ready to move forward. Use these resources proactively — not just when a client asks.